ASOS Delivery & Returns Upgrade
Increased customer satisfaction for ASOS Delivery and Returns Service score by 40% (from 45% to 85%) through introduction of new intuitive features.
Customer Data Protection within Supply Chain
Prioritized both customer privacy and company security by minimizing PII exposure. This mitigated potential regulatory risks of data breaches with fines exceeding £20 million.
AI-Enhanced Warehouse Automation
Deployed AI-powered robots to handle the picking and packing of items, reducing manual labor and operational efficiency by 30%.
Enhanced Sales Rep Performance with Call AI
20% Growth in EMEA Customer Acquisition through user-centric product changes and 45% Growth in Monthly Users with a tool both reps and leaders love.
Leveraged AI to Drive Efficiency and Innovation at ULIANXT
Deployed an AI chatbot to automate customer support and routine inquiries. Therefore, reducing overhead and operational costs.
